Client: Diverse Intelligences Summer Institute
Date: July 25, 2020
Categories: Bio-sensing / Research / Training
The most valuable asset of a 21st-century institution, whether business or nonbusiness, will be its knowledge workers and their productivity (Drucker, 1999). In this project, we conducted pilot interviews and an informal focus group with knowledge workers in order to: identify heuristics, biases, rituals, and habits that are adopted by knowledge workers; compare patterns and trends among groups of knowledge workers; generate user personas and anti-personas that are relevant to productivity multiplier tools; and, recommend knowledge work practices that yield high-quality outcomes, good health, and wellbeing.