Whether you are managing a complex network of interconnected businesses or you are managing multiple processes in a small business, once the work involves humans working to create goods and services, then human factors is important to you. Human factors, or ergonomics as it is called in the UK, is the study of applying science to optimise work and make it more efficient.
Human factors can be applied within many industries and business processes. For example:
- Recruitment
- Training and development
- Manufacturing
- Product development
- Customer service
- Planning, scheduling and supply-chain management
- Technology integration
Some of the benefits of applying Human Factors to your company include:
- Higher productivity rates
- Higher worker morale
- Less injuries
- Better overall efficiencies
- Higher returns on investment
- More money saved in the long term
Troy W.
Troy's research focuses on the human-centered design and development of cognitive augmentation technologies that enhance knowledge work. Barbados' national expert for mobile innovation under the World Summit Awards, Troy has been board-certified as an associate human factors professional.